Terms of Service

Effective: AUGUST 21, 2025

1) Agreement

These Terms govern your use of the FuelzUS website and services. By ordering or using our services, you agree to these Terms.

2) Service Description

We deliver fuel to parked vehicles within approved areas and time windows. Services are subject to safety rules, local fire code, and site access limitations.

3) Eligibility

You must be 18+ and able to enter binding contracts. You are responsible for accurate information (location, vehicle, access instructions).

4) Booking & Windows

  • Residential windows: typically overnight (e.g., 10pm–8am). Exact windows shown at checkout/confirmation.
  • Fleet windows: arranged in advance (e.g., after-hours). Standing schedules may apply.
  • We may decline or reschedule fueling due to safety, weather, or site restrictions.

5) Pricing & Payment

  • Fuel is billed at local average + delivery markup. Taxes, fees, and any surcharges are shown before you confirm.
  • By ordering, you authorize charges to your payment method for fuel, subscriptions, fees, and applicable taxes.
  • Receipts and photo proof are provided after service.

6) Subscriptions

  • Tiers: $32 / $47 / $56 / $65 per month, each with a set number of deliveries per month.
  • Renew monthly until canceled. You can cancel anytime; cancellation applies to the next billing cycle.
  • Unused deliveries do not roll over. If allowed, specify rollover limits here.

7) Cancellations & No-Shows

  • Residential: cancel up to 2 hours before your window at no charge.
  • Late cancellation/no-show may incur a fee $25.
  • If we cannot safely access your vehicle or fuel cap, we may cancel and charge a visit fee $15.

8) Emergency / Off-Route Service

Emergency or off-route requests may carry a surcharge Between $50 -$100, to be disclosed before you confirm.

9) Safety & Site Rules

  • We fuel in approved open-air locations; no enclosed garages without ventilation or prohibited sites.
  • Customer must provide lawful permission to fuel at the location and ensure the vehicle is parked safely.

10) Disclaimers

Services are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim warranties (express or implied), including merchantability, fitness for a particular purpose, and non-infringement.

11) Limitation of Liability

To the maximum extent permitted by law, FuelzUS and its affiliates will not be liable for indirect, incidental, special, consequential, or punitive damages. Our total liability for any claim is limited to the amount you paid for the service in the 3 months preceding the claim.

12) Indemnity

You agree to defend, indemnify, and hold FuelzUS harmless from claims arising out of your misuse of the services, violation of these Terms, or violation of law.

13) SMS Terms

By opting in, you consent to receive operational texts (ETAs, instructions) and, if you choose, marketing texts. Message/data rates may apply. Reply STOP to opt out; HELP for help.

14) Changes to Terms

We may update these Terms occasionally. Continued use after changes means you accept the updated Terms. The Effective date indicates the latest version.

15) Governing Law & Venue

New York law governs these Terms, without regard to conflicts principles. Exclusive venue: state or federal courts located in Rockland County, New York.

16) Contact

FuelzUS
3 E Evergreen Rd, Ste 101 PMB 527,New City, NY 10956
(917)310-0278 • support@fuelzus.com